FAQs

General

Is there a minimum order value?
How does The Laundry Lab work?
Do I need to list all items in my order?
Will I get a notification for collection and delivery?
Where are my items cleaned?
Are you insured business?
How does payment work?

Business & Commercial

Are you VAT registered?
How does payment work for business accounts?
How do I set up a business account?
Do you provide collection and delivery services for business?

Towel Hire

What is towel service?
Why choose a towel rental service?
What if I have my own towels?